All students are guaranteed that tuition at the time of registration will not increase as long as they are actively and continuously enrolled in a program. If a student cancels within 3 calendar days after midnight of the day the student signs the Enrollment Agreement (Full Refund Period), the student will receive a FULL refund with NO further obligation.

The effective date of official withdrawal from the university is the last day of recorded attendance. The student is expected to notify the registrar in writing prior to or upon the date of complete withdrawal.

The University further guarantees that students who wish to withdraw will have all money due refunded within in the parameters of the refund policy. The University assesses no administrative and/or withdrawal fee of a student who withdraws. The Holy Spirit University of Atlanta uses the following criteria to calculate refunds:

• Refunds are made in full to the student within thirty (30) days of the date of withdrawal
• The applicant requesting cancellation more than three (3) business days after signing the contract or the student completing no more than five (5) percent of the instructional time is refunded no less than ninety-five percent of tuition;
• The student completing more than five (5) percent but no more than ten (10) percent of instructional time is refunded no less than ninety (90) percent of tuition;
• The student completing more than ten (10) percent but no more than twenty-five (25) percent of instructional time is refunded no less than seventy-five (75) percent of tuition;
• The student completing more than twenty-five (25) percent but no more than fifty (50) percent of instructional time is refunded no less than fifty (50) percent of tuition;
• The student completing more than fifty (50) percent of instructional time is informed that the institution is not required to issue a refund.

The Holy Spirit University of Atlanta has adopted a policy for addressing extenuating circumstances such as prolonged illness or death, or other circumstances which prohibit completion of the course or program of study; that establishes a process for determining a settlement which is reasonable and fair to the student and the University.

If the Holy Spirit University of Atlanta cancels or changes a program of study or course (time or location) in such a way that a student who has started the program or course is unable to continue:

• Makes arrangements in a timely manner to accommodate the needs of each student enrolled in the course;
• Refunds all money paid by the student for the program of study or course if alternative arrangements determined by NPEC to be equitable to both the institution and the student are not possible.